How can I fix video lag when playing back recorded files?
When using the Qiva/Lukas viewer, there can sometimes be video log because unlike other general media players, it processes a lot more data such as GPS, G-sensor and front & rear
video images.
How can I convert speed units from kilometers per hour to miles per hour?
You can change the speed units on Qvia/Lukas Viewer.
I lost Wi-Fi passwords.
Please insert your SD card into your PC, and run Qvia/Lukas Viewer. Click on the Setting icon, then go to 'Additional' tap where you can change Wi-Fi passwords. Make sure you save the
settings before you insert your SD card back into your dash camera.
I installed Qvia/Lukas Viewer for my dash camera, but I cannot play video footage.
Please check if the version of your viewer is the latest one that also matches the dash cam's firmware version. Both the viewer and firmware need to get updated to work properly.